Solving Vtiger Errors: Blank page After Login

Now that you have figured out what is causing a blank screen on your system. Let’s see what should you do to solve the problem.

1. Browser cache cleaning: Sometimes the only reason for facing a blank screen after login into Vtiger is the browser cache memory. To sort this problem clear the browser cache and history and check If the issue is resolved.
2. Set file permissions: If the issue is due to disabled file permissions. Ensure that proper permissions are granted and there are no incorrect permissions.
3. Error reporting: The best way to solve blank page problem after login is through error reporting. This can be done from the server side by changing some values in the PHP core files.

• Go to “/vtigercrm/”
• Open index.php with your favorite text editor
• After <?php create a new line and add “ini_set(‘display_errors’, 1);” – (exclude double quotes).
• Save it

4. Server settings: If you are still facing the issue check if your server settings are properly configured.
5. Disable extensions: If the error is caused due to extensions and theme configuration disable all the extensions and themes. This may solve the issue for you.
6. Contact the support team: If you are still facing a blank page, there might be a more complex technical error. To resolve the issue you can contact your Vtiger service providers to check the issue for you.